Services Account Manager - Oil & Gas

About the role

ABB is looking for a Services Account Manager in Baku who will grow lifecycle services sales across ABB's installed automation base in Azerbaijan, with a particular focus on the Oil & Gas sector. The role reports to the UK Lifecycle Automation Sales Lead and involves building long-term customer relationships, identifying growth opportunities and increasing the value of existing installed systems.

Key responsibilities

• Increase sales of ABB automation lifecycle services and control system solutions throughout the current installed base.
• Develop and maintain strategic customer relationships in the Oil & Gas sector and identify opportunities to expand ABB's service footprint.
• Generate leads, develop service sales opportunities, prepare proposals and support contract negotiations.
• Monitor sales performance against targets and take corrective action to meet order, revenue and margin objectives.
• Promote ABB's full automation services portfolio and help customers understand lifecycle management solutions.
• Work with technical and commercial teams on customer-focused solutions and service pursuits.
• Use ABB digital tools to manage opportunities, installed base data and sales performance.
• Ensure compliance with ABB policies, processes, safety standards and ethical business practices.

Required profile

• Bachelor's degree in Engineering, Automation, Control Engineering or a related technical discipline.
• Demonstrated experience with ABB automation systems or in industrial automation sales, engineering or service.
• Extensive knowledge of DCS, PLCs, RTUs and ABB technologies such as ADVANT and System 800xA.
• Experience with ABB lifecycle management, installed base management and automation services.
• Fluent written and spoken English.
• Eligible only for Azerbaijani nationals and residents of Azerbaijan.

Required skills

• Knowledge of ABB tools: ServIS, SOFA, SFDC, MyControl System, Automation White Space Power BI, Installed Base Intelligence Power BI and Global PAEN Dashboard Power BI.
• Customer engagement, relationship management, negotiation and business development.
• Ability to balance several priorities independently while working with cross-functional teams.