Reception Specialist

About the role

JTI is hiring a Reception Specialist in Baku, Azerbaijan, under the Department People & Culture. The specialist ensures smooth front desk and office reception services and acts as the first point of contact for visitors, employees, suppliers and external partners. Working hours are 09:00-18:00, and the contract runs from November 2026 to September 2027.

Key responsibilities

• Act as the first point of contact for visitors, couriers, vendors and employees, welcome guests and ensure compliance with visitor procedures.
• Support meeting logistics and visitor arrangements when required.
• Coordinate with building reception, security, facility management, maintenance and cleaning services.
• Handle office requests such as maintenance, access cards and parking, and support onboarding of new joiners.
• Receive, register, sort and distribute incoming correspondence, packages and letters, and coordinate outgoing correspondence and courier services.
• Monitor office supplies, stationery and pantry items and keep reception and common areas tidy.

Required profile

• Minimum 1 year of experience in reception, office administration, customer service or a similar role.
• Fluency in Azerbaijani is required; Russian and/or English is a plus.
• Strong communication, organisational and interpersonal skills, good attention to detail, and ability to work independently while keeping confidential information secure.

Required skills

• Good knowledge of Microsoft Office, including Outlook, Word, Excel and Teams.

What we offer

• A professional, international corporate environment.
• Practical experience in reception, workplace coordination, office administration and employee support.
• Regular collaboration with employees, suppliers, building administration and external stakeholders.