Məhsul Analitiki – Hesab və Ödəniş Xidmətləri

About the role

The Product Analyst will work within the Accounting and Payment Services group of the Business Innovation Cluster, translating business and user needs into actionable product improvements for a leading fintech environment.

Key responsibilities

• Collaborate with business units, stakeholders and users to gather, analyse and document business requirements.
• Conduct market and competitor research to inform product strategy and new feature development.
• Prepare and maintain BRDs, functional specifications, user stories and acceptance criteria.
• Bridge communication between business and technical teams, ensuring clear delivery of requirements.
• Model and optimise processes using BPMN, UML and flowcharts.
• Analyse product performance metrics, user behaviour and KPI data to propose enhancements.

Required profile

• Bachelor’s degree in IT, Computer Science, Information Systems, Business Management, Economics or related field.
• Professional experience as a Product Analyst, Business Analyst, Lean or System Analyst.
• Proven ability to gather, analyse and document requirements and to create BRDs, functional specs and user stories.
• Strong analytical mindset with effective communication between business and technical teams.

Required skills

• SQL
• Tableau, Power BI, Grafana, Excel
• BPMN 2.0, UML, Flowchart
• REST API, JSON
• Jira, Confluence, Miro, Figma, Visio, Draw.io
• Agile methodologies (Sprint Planning, Backlog Refinement, Sprint Review)