Keyfiyyətə Nəzarət üzrə Menecer Assistenti (Tibb)

About the role

The Assistant Manager for Quality Control in the medical field will organise the development and implementation of quality policies and procedures for internal health facilities and programmes. The role involves overseeing quality systems, audits and continuous improvement of medical services.

Key responsibilities

• Develop and maintain quality policies, procedures and ISO‑based quality systems for health and medical hotels.
• Plan, conduct and report internal audits, analyse non‑conformities and follow up corrective actions.
• Define annual quality‑control plans, KPIs and monitor their achievement.
• Coordinate training on quality standards for relevant staff across group facilities.
• Analyse patient feedback, complaints and incident reports to drive service improvements.
• Prepare monthly and quarterly quality performance reports for senior management.

Required profile

• University degree in Medicine, Public Health, Biology or related field.
• Minimum 5 years of management experience in the medical sector.
• Excellent communication skills in Azerbaijani, Russian and English (written and spoken).
• Strong analytical ability, attention to detail and problem‑solving skills.
• Knowledge of Ministry of Health regulations, clinical protocols and risk‑management principles.

Required skills

• ISO 9001, ISO 7101, ISO 15189, ISO 13485 standards.
• Proficiency with MS Office and electronic medical information systems.
• Experience with Quality Management Systems (QMS), internal audit and root‑cause analysis (RCA, CAPA).
• Risk management related to patient safety, infection control and medication safety.

What we offer

• Lunch provided by the company.
• Corporate phone and communication package.
• Medical insurance coverage.