Corporate Travel Specialist – Flights and Hotels

About the role

The company needs a travel specialist to handle business trips for its employees, covering flights, hotels and related expenses. The role covers booking, changes and cancellations, cost control and reporting.

Key responsibilities

• Receive and process flight bookings for employee business trips, comparing prices and conditions across airlines and agencies and arranging confirmed tickets.
• Propose alternative solutions when schedules change, flights are cancelled or delayed, and manage changes, refunds and cancellations.
• Inform colleagues about fare conditions, baggage limits and change/refund terms.
• Book hotels and other accommodation based on destination, length of stay, location and budget, and compare prices and cancellation terms.
• Explore corporate hotel partnerships for better rates.
• Record flight and hotel costs, check them against budgets, and prepare monthly and quarterly reports on spending, savings and cancellations.
• Verify invoices and payment documents and analyse deviations from budget.

Required profile

• University degree; tourism, business administration, economics or related fields preferred.
• At least 2 years of experience in flight sales, tourism, corporate travel organisation or reservations.
• Knowledge of Azerbaijani, Russian and English.

Required skills

• MS Office, especially Excel and Outlook.
• Flight booking, hotel reservations and fare/cancellation rules.