Sales Manager - Real Estate Apartments

About the role

KVAN Group is looking for a client-focused Sales Manager in Baku to drive apartment sales and deliver a professional customer experience. The role manages the sales process from initial enquiry and property presentation through to reservation and contract signing, keeps CRM records accurate and meets agreed sales targets. It reports to the Sales Director.

Key responsibilities

• Achieve individual sales targets through proactive lead management, follow-up and negotiation.
• Qualify prospective buyers by identifying their requirements, budget, preferred apartment type and timeline.
• Conduct sales consultations, project presentations and site visits, explaining layouts, specifications, payment options and project features.
• Recommend suitable apartments based on client needs and availability.
• Manage enquiries across assigned channels and keep CRM records complete, including contact history, lead status, preferences and follow-ups.
• Communicate prices, discounts and special terms only after confirmation from the Sales Director.
• Coordinate reservations, documentation and contracts with other departments, and review reservations against the inventory register weekly.
• Report on the sales pipeline, expected transactions, client feedback and obstacles, and coordinate lead allocation with the CRM Coordinator.
• Monitor competing projects and follow company sales procedures.

Required profile

• At least two years of experience in real estate sales; premium residential developments preferred.
• Demonstrated ability to turn enquiries into visits, reservations and completed sales.
• Strong presentation, negotiation and relationship-building skills.
• Fluency in Azerbaijani and Russian; English is an advantage.
• University degree in business, marketing or a related field preferred.

Required skills

• Experience with CRM systems; familiarity with Kommo is an advantage.
• Good working knowledge of Microsoft Excel, Word and Outlook.
• Organizational skills, accuracy with commercial terms and client information, and teamwork.