IT Technical Specialist – Offshore (Nationals Only)

About the role

The company is looking for an IT Technical Specialist to provide day‑to‑day technical support and administration of its ICT infrastructure. The role can be performed on‑site, remotely or offshore, depending on operational needs.

Key responsibilities

• Guarantee daily technical support and administration of the technology infrastructure.
• Maintain and repair hardware, software and service applications.
• Identify, diagnose and resolve software and hardware problems.
• Perform regular maintenance, install cables and configure hardware/software.
• Document system addresses and configurations.
• Run diagnostic programs or test equipment to locate issues.
• Communicate effectively with end users and management.
• Apply temporary fixes to maintain security and functionality.
• Adhere to Company Health, Safety, Environmental and Quality (HSEQ) policies at all times.

Required profile

• Higher technical education.
• Minimum 3 years of experience in a similar IT support role.
• Fluent in Azerbaijani and English.

Required skills

• Help Desk function.
• Basic knowledge of Microsoft Active Directory.
• Hardware installation and cable management.
• Software configuration and troubleshooting.
• Use of diagnostic tools and test equipment.