Assistant Spa Manager

About the role

JW Marriott Absheron in Baku is looking for a full-time Assistant Spa Manager (non-management) to support the spa and salon team. The role covers guest service, scheduling, product promotion, quality checks and assisting management with hiring, training and coaching.

Key responsibilities

• Advise employees and guests on property information, services, amenities and policy changes, and confirm guest details before treatments begin.
• Monitor the daily schedule, advise providers of last-minute changes and resolve scheduling issues.
• Promote and sell spa/salon services and retail products, and complete requisitions for products, supplies and equipment.
• Inspect work areas and tools for compliance with company standards and notify Engineering of maintenance needs.
• Assist management with hiring, training, scheduling and coaching staff, and report accidents, injuries and unsafe conditions.
• Welcome guests, anticipate their needs, assist people with disabilities and thank them sincerely.
• Follow company policies, keep proprietary information confidential and protect company assets.
• Ensure quality standards are met and implement quality improvement or corrective action plans.
• Stand, sit or walk for long periods and lift objects of up to 10 pounds; perform other reasonable duties asked by supervisors.

Required profile

• High school diploma or G.E.D. equivalent preferred.
• At least 2 years of related work experience preferred.
• No supervisory experience required.
• No license or certification required.